MI Exclusive Service Center, HCL services LTD, 501 , Kharvel Nagar, Unit-3, Bhubaneswar , Orissa 751001
Called the Toll-Free number & Diksha picked up to say I should go to the Service guys. Xiaomi Mi Service Centre in Bhubaneswar NEVER picks-up the call. They want their customer to directly walk-in... as if I do not have any other work. This was regarding a broken Mi Note 4 display. Spent good 4 weeks trying to find out when will it be available for customers like me who broke the display by mistake. Not a single soul has a convincing answer. Feels like I am trapped between a company selling a good phone with worst service.
I WISH I COULD GIVE RED OR NEGATIVE STARS (-5)
THOUGH IT'S A GOOD PHONE BUT SERVICE ATTITUDE AND ARROGANCE OF STAFF SUCKS. I WILL NOT RECOMMEND THIS BRAND TO ANYONE KNOWN OR EVEN UNKNOWN.
Don't tie-up with fools like the one below, otherwise in spite of being a good brand your reputation will go down filthy drain:
MI Exclusive Service Center,
HCL services LTD,
501 , Kharvel Nagar, Unit-3,
Bhubaneswar , Orissa 751001
Open Timings: 10.00 AM to 18.00 PM
Open Days: Monday to Saturday
Phone No: 0674 2380837 - They just don't feel like answering)
Thanks for screwing me.
An ungrateful customer (Bhubaneswar, Odisha)