Hero Cycles is a manufacturer of a wide range of bicycles. It helps in your goal of acheiving fitness in daily life, and if you are a fitness seeking person, then Hero Cycles has alot to offer you. If you are facing any issue in Hero Cycles or accessories and looking for Hero Cycles customer care details in India, then you can contact to below mentioned address, email-id or phone number to get it repaired. Check out complete list of Other service centres in India.. If you looking for Hero Cycles customer care, Hero Cycles accessories replacement Centre , Hero Cycles accessories service, Hero Cycles repair then also you can visit below customer care centre. Hero Cycles authorized service center / centre provide 100% best service and warranty with on time repair guarantee. Hero Cycles Customer Care in India has well trained technician and 100% profession in their work.
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Hero Cycles Customer Care Details
Address:
Hero Cycles Ltd.
2A-1001, 10th Floor, Two Horizon Centre,
Sec 43, DLF Phase –V, Gurugram (HR) – 122002
Hero Cycles Customer Care email-id: customer@herocycles.com / ashokabrol@heromotors.com / nchandra@herocycles.com / pagrawal@herocycles.com
Hero Cycles Customer Care number: 1800 208 4376
Claim Hero Cycles Warranty
HERO CYCLES LIMITED warrants to the customer of HERO CYCLE, that for a period as listed:-
Part Name (Warranty period commencing from the date of purchase)
Frame: 2 Years
Fork: 2 Years
Freewheel: 1 Years
Handle: 1 Years
Pedal: 1 Years
Hub Rear: 1 Years
Hub Front: 1 Years
BB Axel: 1 Years
Chain: 1 Years
Chain wheel: 1 Years
Rim: 1 Years
Tyre and Tube: 6 Months
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Company shall repair or replace free of charge for above parts of the HERO CYCLE till defined time period. The warranty will be provided incase the defect/s is /are due to faulty material only. This warranty will be governed by the following clauses: –
The Company or their Authorised Dealer / Agent will repair / replace all the parts those are failing due to faulty material for this HERO CYCLE. Only the Company or its Authorised Dealer / Agent can repair / service or assemble / reassemble this HERO CYCLE and it shall be customers’ / purchaser responsible to bring the faulty part / cycle to our dealers’ / agents’ premises. This warranty does not cover corrosive plastic PVC and rubber components or the accessories in plastic / glass / rubber adding to the decorative value of the cycle. Photocopy of sales invoice will be sent to HERO Cycles along with defective parts / cycle.
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This warranty is not applicable in any of the following conditions:
a) Any repair work is carried out by persons other than Authorised Company dealer / personnel.
b) The warranty stands null and void if the Serial no./ identification code deleted or defaced.
c) This HERO CYCLES is for normal daily usage and any special equipment / accessories added by the customer, through an unauthorised / Authorised Dealer / personnel with an intention to enhance / after the performance / speed / comfort of the cycle, is not included in this warranty. In the event of any such alteration or addition, the warranty will stand null and void.
d) If photocopy of sales invoice not received with defective parts / cycle, warranty will be counted since date of manufacturing till define time period as above or as per company decision.
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