Warranties Terms
Products
Casio India Co. Pvt. Ltd. takes following products for repair :
- Calculators
- Watches and Clocks
- Data Projectors
- Electronic Musical Instruments
- Casio Digital Camera
- Electronics Dictionaries
- Label Printers
Warranty duration
Casio India Co., Private Limited provides free warranty services against manufacturing defects for all Casio-India products. The warranty period is mentioned on the warranty cards for respective products.
Warranty conditions
Casio-India products which are under Warranty and having manufacturing defects shall be repaired “FREE OF COST”. Customer shall show original Warranty card and copy of purchase-bill for availing warranty service.
The Warranty is valid only in country of purchase (India).
Product having following problems shall be treated as out of warranty :
- Physical damage to Liquid Crystal Display.
- Scratches on the body of the product.
- Physical damage to plastic parts.
- Mishandling of product.
- Battery leakage.
- Used bands of watches.
- Water seepage.
- Broken bands of watches.
- Missing parts.
- Fading of printing.
- Wear and tear of switches.
- Discoloration of product parts including cases, bands/straps.
Service Charge
SERVICE CHARGES FOR CASIO PRODUCTS (EXCEPT DIGITAL CAMERA)
| S.NO. | MRP (Rs**) | SERVICE CHARGES (Rs**) |
|---|---|---|
| 1 | BELOW 1000 | 125 |
| 2 | 1001 TO 2500 | 250 |
| 3 | 2501 TO 4000 | 300 |
| 4 | 4001 TO 10000 | 550 |
| 5 | 10001 TO 20000 | 1100 |
| 6 | 20001 TO 30000 | 1600 |
| 7 | ABOVE 30001 & so on | 1800 |
| 8 | DATA TRANSFER | 250 |
| 9 | BATTERY REPLACEMENT : ANALOG WATCHES | 150 |
| 10 | BATTERY REPLACEMENT : DIGITAL WATCHES | 200 |
| 11 | WATCH BAND ADJUSTMENT | 100 |
- All the component will be charged extra.
- All Taxes Extra as Applicable.
REPAIR CHARGES FOR DIGITAL CAMERA
| S.NO. | REPAIR CATEGORY | TOTAL SERVICE CHARGES (Rs**) |
|---|---|---|
| 1 | LENS REPLACEMENT | 5000 |
| 2 | NORMAL REPAIR (WITH SPARE PARTS) | 3000 |
| 3 | LIGHT REPAIR | 1000 |
- In case of strong damage or water seepage, total repair price will be estimated separately.
Warranties Duration
Warranty Period
Casio India Co., Private Limited provides free warranty services against manufacturing defects. The warranty period for various categories is as follows:-
- Watches & Clocks: 2 years
- CES (Cal/Label Printer/E-dictionaries): 3 years
- Printer mechanism: 1 years
- Projectors: 3 years
- Light source: 5 years or 10000hrs
- Electronic Music Instruments: 3 years
- Headphones : 1 years
- Power Adaptor & accessories: Nil