How to Reach Hugo Boss Australia Customer Care

HUGO BOSS Holdings Pty Ltd is a private company of foreign ownership that derives revenue from the wholesale and retail sale of clothing and accessories. The company employs approximately 350 employees, operates in Australia, and is operated by its Preston, Victoria headquarters. 


HUGO BOSS AG, a fashion design company based in Germany, practically owns the company. Products are manufactured at different locations, including its own manufacturing sites in Metzingen, Germany; Morrovalle, Italy; Radom, Poland; Izmir, Turkey; and Cleveland, USA.

For inquiries, questions, and concerns, follow these tips and tricks to contact their customer service. 

How to Reach Hugo Boss Australia Customer Care
Image Source: HUGO BOSS Group


In the added segment of the global apparel market, HUGO BOSS is one of the leading companies. Around 14,600 workers worldwide work to give the best to their customers at all times. From collections through to operation. 

In addition to businesswear, casual outfits, and athleisurewear, the BOSS and HUGO Men’s and Womenswear also cover elegant eveningwear for special occasions. 

No matter what the day brings, in every circumstance and for every event, their clients should be adequately dressed. The collection is rounded out by shoes and accessories and approved items like fragrances, eyewear, and watches. HUGO BOSS produced revenues of EUR 2.9 billion in the fiscal year 2019.

Faulty Goods & Other Product-Related Concerns

If you have grounds for complaint, they kindly ask you to check directly with the store from which you purchased the products. They will be able to provide you with an immediate solution and give the HUGO BOSS Customer Service team the specifics of your complaint. 

Except for the HUGO BOSS Georgetown shop, items purchased from the HUGO BOSS Online Store can be exchanged at any location in the HUGO BOSS Store. For more information, please visit the Returns section of their site. 

It should be periodically washed to maintain the consistency of the piece of clothing. Instructions for cleaning and maintenance can be found in the clothing item on the treatment label. 

Do you want to buy a particular HUGO BOSS product from an advertisement, for example? Please give them the model details or a description as detailed as possible via the Contact Form. They will inform you where the product can be purchased. Please contact them by phone, fax, or give them your inquiry via the Contact Form if you have any further questions. 

Email and Form of Main UK Office

If your questions are not answered on their support pages, please email them at at any time, and they will respond to you temporarily or call them 24 hours, 7 days a week at 1-800-HUGOBOSS (1-800-484-6267). 

If you would like to provide them with more specific details about your inquiry, you can use this connection to fill in the contact form.

Contact Information in Australia

HUGO BOSS AUSTRALIA PTY. LTD. is based and is part of the wholesale business industry in Preston, VICTORIA, Australia. At this site, HUGO BOSS AUSTRALIA PTY. LTD. has 346 employees and produces revenues of $58.11 million (USD). In this corporate family, there are 2 businesses. 

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HUGO BOSS Australia Pty. Ltd. is located at 6 Albert Street, Preston 3072, Victoria, Australia. You may call their main office at +61 3 9474 6300, +43 1267 5640, and +61 3 9474 6399 (Fax).

Other Concerns

For any concerns you might have about the shares and performance of HUGO BOSS, please contact their Investor Relations team. Please be informed that they will not answer questions about non-IR subjects. 

How to Reach Hugo Boss Australia Customer Care
Image Source: Inside Retail


For more information about HUGO BOSS, visit their website.