Hewlett-Packard Company, also known as HP is the American manufacturer of software and computer services. The company was founded by two electrical engineering graduates of Stanford University – William R. Hewlett and David Packard – on January 1, 1939.
In the United Kingdom, HP is based in Bracknell, Berkshire with offices in various UK locations. HP is one of the leading brands in the world dealing with a wide variety of technological products that include printers, scanners, software and cloud products, business notebooks, personal desktops, laptops, and many more.
While HP is on the journey to create technology to make people’s lives better for everyone and everywhere, there are some issues that may come up. Therefore, in this article, we are going to provide you with detailed information about resolving general issues related to HP UK devices.
HP Device As a Service
HP devices promise to deliver smart and simplified computer solutions to today’s world. It delivers a modern service model that simplifies how organization sources, support, and manage IT with insightful analytics. Additionally, HP also makes uses of HP Pulse to make its products and services better.
With DaaS, HP partners with customers to increase user productivity, operational efficiency, and cost predictability. The engineers at HP are determined to create a portfolio of absolutely amazing printers, PCs, mobile devices, software solutions, and services.
HP Customer Services
HP can assist its customers whenever they need any sort of solutions or bits of advice regarding their problems and queries. Customers can identify and resolve common issues in PCs and printers with the use of various automated solutions including diagnostic tools and a virtual agent.
HP Computing Diagnostic Tools
With computing diagnostic tools, customers can resolve their basic computing issues on their own. The general issues related to your HP computers can be no power, booting issues, slow running computers, sound issues, Windows issues, and display and touch screen issues among others.
HP Printing Diagnostic Tools
Similar to the computing diagnostic tools, customers can resolve common printer issues with the HP printing diagnostic tools. The common printing issues include paper jam issues, scanning issues, printer setup issues, and cartridge issues, and others.
If your problem or issue is not listed in the diagnostic tools page, you can also chat with a virtual assistant who can help you find solutions specific to your products.
If you cannot find any answer to your questions in the FAQs, or from the virtual assistant, you can contact the post-sales team of the HP which are available 24/7 at the service. The home Personal use customers can get in touch with the team by calling at 0207 660 3859.
Whereas business customers can call at 0207 660 3858. Business customers are more likely to get prompt service as their problems and queries are considered to be urgent.
On the other hand, HP UK also has established an HP printer repair helpline number for printer problems. The helpline number is 0800 0186 222. Besides, HP printer repair in the UK has two service centers in the United Kingdom that cover England, Scotland, and Wales.
Service Center Details
Southern HP Printer Repair Center
Teffont Business Systems Limited
9 Falcon’s Gate, Dean Road, Yate, Bristol BS37 5NH
Tel no: 01454 318 128
Northern HP Printer Repair Center
Teffont Business Systems Limited
Unit 27 Prestwood Court, Leacroft Road, Risley, Warrington WA3 6SB
Tel no: 0800 0186 222
The Bottom Line
To sum up, HP has always been committed to providing customers with information and solutions to their queries and issues, at any time and any place. While some general issues can be handled by customers themselves, some problems need special attention from the experts at HP.